Returns & Terms and Conditions
Terms and Conditions

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to MINIMUM WORLD you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

Minimum World Limited (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which MINIMUM WORLD holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the MINIMUM WORLD team, who will be delighted to answer any questions you may have.

You can either contact us directly through our website, or by writing to us at:
Prospect House 2,
Little Money Road,
Loddon,
Norfolk
NR14 6JD
UK

Returns and Replacements

Unwanted items may be returned for a refund subject to the following terms and conditions:
- Returns must be made within 28 days of receipt.
- Goods must be in their original packaging, undamaged and in an unused condition.
- Goods must be returned at customer's expense.
- Refunds do not include P&P. Fulfilment costs will also be deducted from the refund if a special discount or free P&P was applied to the order.
- We reserve the right not to refund any items received back in a non-resaleable condition. Such items may be returned at the customer's expense if requested.
- Goods ordered for resale or business use, but subsequently returned will be refunded less a 20% handling charge (minimum £10).

Your statutory rights are not affected.

Please note that UK and EU customers may exercise their rights under the UK Distance Selling Regulations to return any order for a full refund including any P£P originally charged if the entire order is returned within 7 days of receipt. Please note that return postage is still the customer's responsibility.

In the event of a faulty item, please contact us before returning as different return conditions may apply. Please ensure all packaging is retained as this may need to be examined by the courier.

Ordering

We reserve the right to amend orders due to stock availability. We will always contact you if there are any difference between the order you have placed, and what will be delivered.

Payment, Pricing and Promotions

We accept Paypal, Debit, Credit cards, cheques and telephone payment. All prices shown on the website at the time of order are the prices that will be the prices charged. Prices are charged in the currency you have selected for checkout. Any promotions will be subject to the additional criteria quoted with the Promotion.

Viewing Orders

To view orders please login into your account.

Updating Account Information

You can update your details at any time by logging in into your account.