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An item from my order has arrived damaged, what should I do?

If you have received a faulty item please send an email to explaining what is wrong with the item and providing a photograph where possible.
Please do not return the item without contacting us first as we may be able to send a replacement or provide a refund without you having to return the faulty product.
Please ensure all packaging and paperwork is retained as this may need to be examined by ourselves or the delivery company.