Here you'll find our most common questions and answers. You can also search our FAQs using the search bar below.
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Yes, we do sell gift vouchers. They are available to purchase on our website here.
Please check your junk/spam email folder if you are not receiving our newsletters. You may need to add email@example.com to your safe senders list to ensure our emails are delivered successfully into your inbox. If you're still not receiving emails please Contact Us
If you have received an incorrect item please send an email to firstname.lastname@example.org or Contact Us for assistance. Please ensure all packaging and paperwork is retained as this may need to be examined by ourselves or the delivery company.
If you no longer wish to purchase the goods you have ordered, please Contact Us as soon as possible.
Check our Wired Lights Safety Notice for information on light safety.
Check our Magnetic Discs Safety Notice for information on small magnet safety.
Check our Battery Safety Notice for information on lithium battery safety.