Returns FAQs

Can I return products that I no longer require?
Any unwanted items can be returned within 28 days of delivery. Returned items must be in their original packaging, unused and undamaged. We reserve the right refuse returns if they do not meet the....
Where should I send my returns?
Please send any returns to the following address: Minimum World Ltd, Unit B, Norfolk House, Sterling Close, Loddon Industrial Estate, Loddon, Norfolk, NR14 6UG Please remember to enclose your name and order details
Do you offer an exchange service?
No, we do not offer an exchange service. Any items returned to us will be automatically refunded to your original method of payment, providing they are eligible according to our Returns T&Cs.
Can I return items from more than one order in the same parcel?
Yes. As long as all items enclosed in the parcel are returned in accordance with our Returns T&Cs then you can return products from multiple orders in the same parcel. If you are going to return items in this manner then please clearly mark on any paperwork...
When will my return be processed?
We aim to process returns with 14 business days of receiving the parcel. We will email you to confirm when the return has been processed.